How Do I Reset My Password?

If you have forgotten your password or you need to reset it, open your browser and navigate to the onVCP start screen.

Click the Forgot Password link.

The Password Reset Wizard will appear.

Type your Username or Email Address (the one you registered with when you first signed up to use VJPO) and click the Reset Password button. The Password Reset confirmation window shown below will appear.

This window confirms that a reset message was sent to your email address. Click the Close button.

Open your email box and locate the email message from NoReply-CIEP@anl.gov. When you open the message, it will resemble the one shown below

Click the click here link in the message (circled in red above) ONE TIME ONLY. The Reset Password Confirmation Message shown below will appear.

Open your email box and locate the new email message from NoReply-CIEP@anl.gov. When you open the message, it will resemble the one shown below.

title=”Password Reset Complete Message” src=”https://staging.onvcp.org/knowledgebase-original/wp-content/uploads/sites/2/2014/12/password-reset-5.png” alt=”Password Reset Complete Message” width=”500″ height=”auto” /> Password Reset Complete Message

password-reset-6You may click on the link in the message and log in to the Platform using your Username and new password. For security reasons, you should next change your password to one you choose, using the Change Password procedure.

How Can I Get Access to onVCP?

There are two ways to get access to the onVCP System, one is to Request Access the other is if someone has already invited you and you now need to Register.


If you have permission from a Point of Contact to join the system, go to www.onvcp.org and click “Create Account >> Request Access.”

register request-access

 

If you have already received an invitation from a Point of Contact, go to http://www.vjpo.org  and click “Create Account >> Register.”
register2

 

Do I Need to Install the Virtual App (“Spoon”) Plug-in?

Installing the Virtual App (“Spoon”) plug-in is optional, but App Panel apps like Virtual Lync or Google Earth will not run without it. If you choose not to install the Virtual App plug-in, your browser will keep reminding you via pop-ups to install it. Installing the Virtual APp “Spoon” plug-in will make these pop-ups go away.

What if I Forgot my Password?

If you have forgotten your password or you need to reset it, open your browser and navigate to the onVCP start screen.

Click the Forgot Password link.

The Password Reset Wizard will appear.

Type your Username or Email Address (the one you registered with when you first signed up to use VJPO) and click the Reset Password button. The Password Reset confirmation window shown below will appear.

This window confirms that a reset message was sent to your email address. Click the Close button.

Open your email box and locate the email message from NoReply-CIEP@anl.gov. When you open the message, it will resemble the one shown below

Click the click here link in the message (circled in red above) ONE TIME ONLY. The Reset Password Confirmation Message shown below will appear.

Open your email box and locate the new email message from NoReply-CIEP@anl.gov. When you open the message, it will resemble the one shown below.

title=”Password Reset Complete Message” src=”https://staging.onvcp.org/knowledgebase-original/wp-content/uploads/sites/2/2014/12/password-reset-5.png” alt=”Password Reset Complete Message” width=”500″ height=”auto” /> Password Reset Complete Message

password-reset-6You may click on the link in the message and log in to the Platform using your Username and new password. For security reasons, you should next change your password to one you choose, using the Change Password procedure.

What Software is Required

Microsoft Lync
If you need to run the online version of Microsoft Lync, it will require the Microsoft Silverlight plug-in which can be downloaded here or you can wait to be prompted to install it when you start using the Microsoft Lync Web App from the App Panel.

Browsers:
All browsers are supported, but we recommend using Microsoft Internet Explorer 9 or higher for there are a few things that will only run on Internet Explorer, such as sharing documents and global maps view.